topic Flashing screen in Sky Glass

Flashing screen

Jaxxselector69 — Sat, 10 Oct 2026 20:42:38 GMT

Hi all, my screen keeps on flashing black and then back to normal and then continues.... another problem when I watch Chicago Med, it randomly broadcast in a 4:3 screen even though last week it was normal. Stuck for ideas how to resolve. I've done the reboot, power off, unplugged cables etc

Re: Flashing screen

Danz994 — Sun, 11 Oct 2026 16:03:42 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Flashing screen

ClaireD — Sun, 11 Oct 2026 20:00:45 GMT

Hi, I'm having the same issue with the flashing black screen and then returns to normal. This happens every couple of minutes on all channels. Do you have any advice?