topic Re: Hayu subscription query in Sky Glass

Hayu subscription query

Sarahlou1114 — Mon, 06 Apr 2026 16:57:56 GMT

I thought my TV package included Hayu but it's asking me to pay for this or add a card to a free trial. How do I activate this.

Re: Hayu subscription query

oj01 — Mon, 06 Apr 2026 17:08:21 GMT

@Sarahlou1114 wrote:
I thought my TV package included Hayu but it's asking me to pay for this or add a card to a free trial. How do I activate this.

Full free access to the Hayu App doesn't start until July. However, within On Demand you should find a handful of Hayu series titled 'A Taste Of Hayu'

Re: Hayu subscription query

TimmyBGood — Mon, 06 Apr 2026 17:09:39 GMT

@Sarahlou1114

Re: Hayu subscription query

elkay62 — Thu, 09 Apr 2026 14:32:46 GMT

Rather annoying that they are advertising it as free currently without mentioning that it is not free until July.

Also annoying that the advert suggestions using voice to "Activate My Apps" and my box does not recognise what I am asking - it does get the voice recognition correct, it just doesn't know what "Activate My Apps" means.

Re: Hayu subscription query

Sid1313 — Fri, 09 Oct 2026 12:08:50 GMT

Have I got Hayu in my package?

Re: Hayu subscription query

Angel_Aka — Fri, 09 Oct 2026 12:48:03 GMT

@Sid1313 wrote:
Have I got Hayu in my package?

What package do you have?
If you don't know then just do a search for some Hayu content (Below Deck or some such) and if you can play it on demand then you've got Hayu in your package.
Hayu via Sky is all on demand, not via the Hayu app.

Re: Hayu subscription query

TimmyBGood — Fri, 09 Oct 2026 14:03:21 GMT

@Sid1313 wrote:

Have I got Hayu in my package?

On Glass, Hayu is included in Ultimate TV but not Essential TV.