https://helpforum.sky.com/t5/Sky-Glass/5-App-not-working/m-p/5388764#M187297 <P>Many thanks . I'll try your recommendations.</P> Wed, 07 Oct 2026 19:33:19 GMT CBM4 2026-10-07T19:33:19Z https://helpforum.sky.com/t5/Sky-Glass/5-App-not-working/m-p/5388669#M187294 <P>Every time I load my 5 App. I can select any choosen programme but when I click on my choice I get an error message: AJS-3007</P><P>pressing the OK button it takes me back to the App home page.</P><P>i have contacted Sky help several times and despite promises nobody can solve the problem or a permanent basis.</P> Wed, 07 Oct 2026 17:31:17 GMT https://helpforum.sky.com/t5/Sky-Glass/5-App-not-working/m-p/5388669#M187294 CBM4 2026-10-07T17:31:17Z https://helpforum.sky.com/t5/Sky-Glass/5-App-not-working/m-p/5388737#M187295 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4786671">@CBM4</a>&nbsp;</P><P>&nbsp;</P><P>@there's two options to try - both within the settings menu&nbsp;</P><P>&nbsp;</P><P>app refresh - this refreshes the app but can take several hours to complete in the background&nbsp;</P><P><BR />reinstall apps - you can choose an app to be uninstalled then reinstall&nbsp;</P><P>&nbsp;</P><P>both options are in settings - system management - reset &amp; updates&nbsp;</P> Wed, 07 Oct 2026 19:05:22 GMT https://helpforum.sky.com/t5/Sky-Glass/5-App-not-working/m-p/5388737#M187295 Jporch316 2026-10-07T19:05:22Z https://helpforum.sky.com/t5/Sky-Glass/5-App-not-working/m-p/5388764#M187297 <P>Many thanks . I'll try your recommendations.</P> Wed, 07 Oct 2026 19:33:19 GMT https://helpforum.sky.com/t5/Sky-Glass/5-App-not-working/m-p/5388764#M187297 CBM4 2026-10-07T19:33:19Z