Amazon music app not working

HannahB33 — Mon, 28 Sep 2026 13:29:41 GMT

Weeks now my amazon music app hasn't worked on my sky glass TVs or puck....I've done the updates and still nothing!!! I'm a prime member and have no issues with other devices. Surely if the issue hasn't been resolved with Amazon by now as I've read other threads that this started last year, then sky should back out of the contract as we the customers are not getting the full services of our account???

Re: Amazon music app not working

Angel_Aka — Mon, 28 Sep 2026 14:07:27 GMT

@HannahB33 wrote:
Weeks now my amazon music app hasn't worked on my sky glass TVs or puck....I've done the updates and still nothing!!! I'm a prime member and have no issues with other devices. Surely if the issue hasn't been resolved with Amazon by now as I've read other threads that this started last year, then sky should back out of the contract as we the customers are not getting the full services of our account???

There won't really be any sort of meaningful contract for Sky to back out of. If the issue lies with Amazon then it's their problem to sort. They are providing a 'free' app which is available (and functions) on multiple platforms. They probably don't care that it doesn't work on SkyOS because relatively few people probably use it on that platform.

topic Amazon music app not working in Sky Glass

Amazon music app not working

Re: Amazon music app not working