https://helpforum.sky.com/t5/Sky-Glass/Horrible/m-p/5376830#M186897 <P>As a long-term customer, I am writing to express my significant dissatisfaction with Sky’s service quality and value. Despite my transition from the standard Sky box to Sky Q, the combination of rising subscription costs and diminished feature sets has been disappointing. Furthermore, the performance of your broadband service has been consistently unreliable, with frequent outages impacting my ability to work from home, particularly on weekends. My experience with the Sky Glass unit has been equally substandard, as its dependency on a stable internet connection restricts access to basic television programming. Given the high cost of these services relative to their poor performance, I find the overall experience unsatisfactory and am unable to recommend your company.</P> Tue, 22 Sep 2026 13:05:52 GMT Anonymous 2026-09-22T13:05:52Z https://helpforum.sky.com/t5/Sky-Glass/Horrible/m-p/5376830#M186897 <P>As a long-term customer, I am writing to express my significant dissatisfaction with Sky’s service quality and value. Despite my transition from the standard Sky box to Sky Q, the combination of rising subscription costs and diminished feature sets has been disappointing. Furthermore, the performance of your broadband service has been consistently unreliable, with frequent outages impacting my ability to work from home, particularly on weekends. My experience with the Sky Glass unit has been equally substandard, as its dependency on a stable internet connection restricts access to basic television programming. Given the high cost of these services relative to their poor performance, I find the overall experience unsatisfactory and am unable to recommend your company.</P> Tue, 22 Sep 2026 13:05:52 GMT https://helpforum.sky.com/t5/Sky-Glass/Horrible/m-p/5376830#M186897 Anonymous 2026-09-22T13:05:52Z https://helpforum.sky.com/t5/Sky-Glass/Horrible/m-p/5377361#M186898 <P>@Anonymous&nbsp; You're not contacting Sky customer services by posting here, if you wiush to compaint you can use the correct proicess&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Wed, 23 Sep 2026 07:45:04 GMT https://helpforum.sky.com/t5/Sky-Glass/Horrible/m-p/5377361#M186898 GD1 2026-09-23T07:45:04Z https://helpforum.sky.com/t5/Sky-Glass/Horrible/m-p/5377362#M186899 <P>Welcome to the forum We are all fellow customers on here like yourself&nbsp;</P><P>So you&nbsp; are not talking to sky about your issues. You will need to call them&nbsp;</P> Wed, 23 Sep 2026 07:45:31 GMT https://helpforum.sky.com/t5/Sky-Glass/Horrible/m-p/5377362#M186899 peter-marlow+1966 2026-09-23T07:45:31Z