topic Re: Problem with screen lines travelling up the black screen in Sky Glass

Problem with screen lines travelling up the black screen

Chriso5 — Mon, 21 Sep 2026 04:55:06 GMT

It's quite simple my sky glass television is under gurantee and has white 2 inch lines drifting upwards the screen while booting up can't see as well whole watch programs

Re: Problem with screen lines travelling up the black screen

Angel_Aka — Mon, 21 Sep 2026 06:40:16 GMT

@Chriso5 wrote:
It's quite simple my sky glass television is under gurantee and has white 2 inch lines drifting upwards the screen while booting up can't see as well whole watch programs

Turn it off at the wall for 10 minutes then power back on and allow the TV to reboot. If this doesn't clear it you'll need to call Sky and ask for a replacement under warranty.

Re: Problem with screen lines travelling up the black screen

Fothergill1 — Mon, 21 Sep 2026 08:27:39 GMT

Hi @Chriso5

I had something similar on a Glass TV a couple of years ago. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily in my case it never came back.

Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV under the 24 month warranty.