https://helpforum.sky.com/t5/Sky-Glass/Remote-control/m-p/5372149#M186638 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3806736">@Williiam</a>&nbsp;</P><P>&nbsp;</P><P>Work though the steps outlined in this help article: <A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/articles/remote-control-help-sky-glass</A></P><P>&nbsp;</P><P>If it doesn't resolve your issue it tells you how to obtain a replacement. In the meantime you can use the remote control app as described here: <A href="https://www.sky.com/help/articles/sky-remote-app" target="_blank">https://www.sky.com/help/articles/sky-remote-app</A></P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 16 Sep 2026 21:12:51 GMT mikealanr 2026-09-16T21:12:51Z https://helpforum.sky.com/t5/Sky-Glass/Remote-control/m-p/5372005#M186629 The remote control not working , new batteries still not working Wed, 16 Sep 2026 16:51:26 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-control/m-p/5372005#M186629 Williiam 2026-09-16T16:51:26Z https://helpforum.sky.com/t5/Sky-Glass/Remote-control/m-p/5372149#M186638 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3806736">@Williiam</a>&nbsp;</P><P>&nbsp;</P><P>Work though the steps outlined in this help article: <A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/articles/remote-control-help-sky-glass</A></P><P>&nbsp;</P><P>If it doesn't resolve your issue it tells you how to obtain a replacement. In the meantime you can use the remote control app as described here: <A href="https://www.sky.com/help/articles/sky-remote-app" target="_blank">https://www.sky.com/help/articles/sky-remote-app</A></P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 16 Sep 2026 21:12:51 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-control/m-p/5372149#M186638 mikealanr 2026-09-16T21:12:51Z