topic Sky blank screen in Sky Glass

Sky blank screen

KrisSpring1980 — Sun, 13 Sep 2026 18:06:33 GMT

Sky TV, blank screen on tv and no picture but can here sound

Re: Sky blank screen

MarkGoldsmith — Sun, 13 Sep 2026 18:31:46 GMT

@KrisSpring1980 wrote:
Sky TV, blank screen on tv and no picture but can here sound

@KrisSpring1980 try a reboot of the Glass

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

Re: Sky blank screen

KrisSpring1980 — Sun, 13 Sep 2026 18:50:58 GMT

Done this already and both are working but app is still saying Puks have an issue