https://helpforum.sky.com/t5/Sky-Glass/Freezing-channels/m-p/5366127#M186375 <P>While watching channels the program freezes and black screen. Have to restart to get the picture and program back</P> Tue, 08 Sep 2026 18:59:04 GMT Howie7113 2026-09-08T18:59:04Z https://helpforum.sky.com/t5/Sky-Glass/Freezing-channels/m-p/5366127#M186375 <P>While watching channels the program freezes and black screen. Have to restart to get the picture and program back</P> Tue, 08 Sep 2026 18:59:04 GMT https://helpforum.sky.com/t5/Sky-Glass/Freezing-channels/m-p/5366127#M186375 Howie7113 2026-09-08T18:59:04Z https://helpforum.sky.com/t5/Sky-Glass/Freezing-channels/m-p/5366807#M186406 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Wed, 09 Sep 2026 16:06:03 GMT https://helpforum.sky.com/t5/Sky-Glass/Freezing-channels/m-p/5366807#M186406 Danz994 2026-09-09T16:06:03Z