https://helpforum.sky.com/t5/Sky-Glass/Remote-not-pairing-sky-q/m-p/5339851#M184776 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4751079">@Cinnie</a></P><P>&nbsp;</P><P>You have posted this in Sky Glass. Are you using Glass and Q together or Q and a 'normal' TV? If the latter a moderator will need to move your post to th correct board where those with current / relevant knowledge can assist.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 09 Aug 2026 22:30:10 GMT mikealanr 2026-08-09T22:30:10Z https://helpforum.sky.com/t5/Sky-Glass/Remote-not-pairing-sky-q/m-p/5339823#M184774 <P>A new sky q remote that won't pair. Have tried all methods. Hold 7&amp;9, hold 1&amp;3, new batteries, reboot etc. the lights on remote flash so there is power to remote but it will not control the sky box. &nbsp;</P> Sun, 09 Aug 2026 20:25:24 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-not-pairing-sky-q/m-p/5339823#M184774 Cinnie 2026-08-09T20:25:24Z https://helpforum.sky.com/t5/Sky-Glass/Remote-not-pairing-sky-q/m-p/5339851#M184776 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4751079">@Cinnie</a></P><P>&nbsp;</P><P>You have posted this in Sky Glass. Are you using Glass and Q together or Q and a 'normal' TV? If the latter a moderator will need to move your post to th correct board where those with current / relevant knowledge can assist.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 09 Aug 2026 22:30:10 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-not-pairing-sky-q/m-p/5339851#M184776 mikealanr 2026-08-09T22:30:10Z