topic Re: Disney + in Sky Glass

Disney +

welshbird04 — Fri, 07 Aug 2026 12:35:32 GMT

Recently changed from Sky Q to Sky Glass and when I go on the Disney+ app and try to activate or link it always puts the QRC on the screen and activation code but sends me to Disney to complete subscription for £ amount instead of linking my sky account? I've tried resetting tv etc but same thing... weirdly on subscriptions on sky glass itself it does actually say I've got the subscription with ads? Can someone help? Thanks

Re: Disney +

SuperMatt — Sat, 08 Aug 2026 08:36:23 GMT

Hello, @welshbird04. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141