topic Re: Partner Customer I'd for Disney+ in Sky Glass

Partner Customer I'd for Disney+

neillybab70 — Sun, 26 Jul 2026 20:29:23 GMT

My Disney + account and sky glass account will not link, so Disney + wamts to charge me. How do I get the Partner Customer I'd for Disney+?

Re: Partner Customer I'd for Disney+

_Claire — Mon, 27 Jul 2026 15:32:36 GMT

Hi @neillybab70 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Partner Customer I'd for Disney+

mikealanr — Mon, 27 Jul 2026 17:04:11 GMT

Hi @neillybab70

Sky need to provide this and have have invited you to chat.

However see: https://www.sky.com/help/articles/problems-signing-up-disney-plus

"You'll need to contact us at the bottom of this page to find out your Partner Customer ID."

MikeAlanR