https://helpforum.sky.com/t5/Sky-Glass/SKY-tv-CONNECTION-issue/m-p/5323025#M183827 <P>Since we switched with SKY the SKY TV hasn't work. Seems Connection cables issue.</P> Mon, 20 Jul 2026 08:30:04 GMT NTS2008 2026-07-20T08:30:04Z https://helpforum.sky.com/t5/Sky-Glass/SKY-tv-CONNECTION-issue/m-p/5323025#M183827 <P>Since we switched with SKY the SKY TV hasn't work. Seems Connection cables issue.</P> Mon, 20 Jul 2026 08:30:04 GMT https://helpforum.sky.com/t5/Sky-Glass/SKY-tv-CONNECTION-issue/m-p/5323025#M183827 NTS2008 2026-07-20T08:30:04Z https://helpforum.sky.com/t5/Sky-Glass/SKY-tv-CONNECTION-issue/m-p/5323066#M183829 <P>Are you getting error messages on screen and if so what are they?<BR /><BR /></P><P>Sky Stream requires a very stable connection with a clear line of sight to your router for WiFi. &nbsp;It is best to connect via Ethernet if possible and turn off WiFi in settings.<BR /><BR /></P><P>You can check your speed in the Netflix app under settings.</P><P>&nbsp;</P><P>A rule of thumb is to reboot your TV to clear any software glitches i prefer a power off and reboot.</P> Mon, 20 Jul 2026 09:12:16 GMT https://helpforum.sky.com/t5/Sky-Glass/SKY-tv-CONNECTION-issue/m-p/5323066#M183829 Gincap 2026-07-20T09:12:16Z