topic Re: What do I do with my Non sky TV? in Sky Glass

What do I do with my Non sky TV?

CJ199993 — Fri, 10 Jul 2026 17:42:48 GMT

What do I do with my Non sky glass TV while my new Sky glass tv gets installed?

I ordered premium delivery and I know they'll install my Sky glass TV.

Does my current TV have to be moved out the way by me or will they do that?

Sorry if this is a stupid question. I know they won't take my old tv just trying to plan if I should get the area ready for them 😅

Re: What do I do with my Non sky TV?

MarkGoldsmith — Fri, 10 Jul 2026 19:50:41 GMT

@CJ199993 wrote:
What do I do with my Non sky glass TV while my new Sky glass tv gets installed?
I ordered premium delivery and I know they'll install my Sky glass TV.
Does my current TV have to be moved out the way by me or will they do that?

Sorry if this is a stupid question. I know they won't take my old tv just trying to plan if I should get the area ready for them 😅

@CJ199993 the Premium delivery doesn't include setup/installation as per https://www.sky.com/help/articles/delivery-sky-glass-tv

Re: What do I do with my Non sky TV?

CJ199993 — Fri, 10 Jul 2026 20:11:31 GMT

Oh no! The person on the phone told me I would get help setting it up as well as taking away the all the boxes etc.

🤔

I wouldn't have paid if I had known...

Re: What do I do with my Non sky TV?

CJ199993 — Fri, 10 Jul 2026 20:18:14 GMT

This page says premium delivery has assemly 🤔

Re: What do I do with my Non sky TV?

Gincap — Mon, 13 Jul 2026 07:52:30 GMT

When I ordered my TV I paid no premium but they unboxed it anyway to take photos to show no damage upon delivery they also fitted the stand took them 2 mins at most.

Not saying everyone gets this service but they were needing to unbox for the photos 🤷‍♂️

Re: What do I do with my Non sky TV?

MarkGoldsmith — Mon, 13 Jul 2026 12:11:59 GMT

@Gincap wrote:
When I ordered my TV I paid no premium but they unboxed it anyway to take photos to show no damage upon delivery they also fitted the stand took them 2 mins at most.

Not saying everyone gets this service but they were needing to unbox for the photos 🤷‍♂️

Interesting, for me on the standard delivery all they did open the top of the box to take a photo.

However i do recall getting an email from AIT prior to the delivery with various other paid add-ons i could add to the delivery including things like assembling the stand and unpacking and taking away the boxes.

It does seem like the service you get varies depending on the person who is actually delivering it.