topic Re: U Channels in Sky Glass

U Channels

BillClay — Mon, 29 Jun 2026 09:24:48 GMT

All U channels are showing a black screen on Sky Glass gen 1. Anyone else experiencing this, done a reset with no effect. Checked network in Netflix and it's showing as over 300Mb/s so the network if fine. All other channels ok

Re: U Channels

Angel_Aka — Mon, 29 Jun 2026 09:29:19 GMT

@BillClay wrote:
All U channels are showing a black screen on Sky Glass gen 1. Anyone else experiencing this, done a reset with no effect. Checked network in Netflix and it's showing as over 300Mb/s so the network if fine. All other channels ok

Seems to be an issue at U's end. It's the same on Freely. Their live channel streams are blank.

Re: U Channels

lettice — Mon, 29 Jun 2026 11:34:29 GMT

@BillClay

It's a known issue across many platforms for U channels, not just Sky.

Sky and U are aware.

https://helpforum.sky.com/t5/Sky-Q/UKTV-PLAY/td-p/5306911

On my Sky Stream, all have come back in last half hour or so,, without any action from me.

If they are not back for you yet, might be worth trying a Sky Gkass/puck settings restart

Re: U Channels

SpaceSparkie — Mon, 29 Jun 2026 12:28:26 GMT

@BillClay

Sorry to hear you are having this issue.

This was escalated early this morning and we have had confirmation it is now resolve 😀