https://helpforum.sky.com/t5/Sky-Glass/Constant-disconnection-and-switching-off/m-p/5306022#M183165 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4716164">@RB1694</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 27 Jun 2026 17:01:18 GMT ItWasAllMichele 2026-06-27T17:01:18Z https://helpforum.sky.com/t5/Sky-Glass/Constant-disconnection-and-switching-off/m-p/5305478#M183143 <P>Since I got the gen 2 sky glass 43" tv it has intermittently disconnected from the Wi-Fi for no reason and turns itself off. Anyone else having same problems?</P> Fri, 26 Jun 2026 19:32:42 GMT https://helpforum.sky.com/t5/Sky-Glass/Constant-disconnection-and-switching-off/m-p/5305478#M183143 RB1694 2026-06-26T19:32:42Z https://helpforum.sky.com/t5/Sky-Glass/Constant-disconnection-and-switching-off/m-p/5306022#M183165 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4716164">@RB1694</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 27 Jun 2026 17:01:18 GMT https://helpforum.sky.com/t5/Sky-Glass/Constant-disconnection-and-switching-off/m-p/5306022#M183165 ItWasAllMichele 2026-06-27T17:01:18Z