topic Re: New Sky Glass Update - apps missing in Sky Glass

New Sky Glass Update - apps missing

CPaginton — Mon, 15 Jun 2026 13:04:44 GMT

So my Sky glass updated this morning, and now there is no section displaying the Apps.

Where have they gone?

Re: New Sky Glass Update - apps missing

MarkGoldsmith — Mon, 15 Jun 2026 13:28:19 GMT

@CPaginton wrote:
So my Sky glass updated this morning, and now there is no section displaying the Apps.
Where have they gone?

Have you tried a reboot?

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

Re: New Sky Glass Update - apps missing

CPaginton — Mon, 15 Jun 2026 13:30:35 GMT

We cant even get any channels loading either.

All since this update overnight.

Re: New Sky Glass Update - apps missing

CPaginton — Mon, 15 Jun 2026 13:32:44 GMT

There is only factory reset option, is this what you mean?

Re: New Sky Glass Update - apps missing

Gincap — Mon, 15 Jun 2026 14:37:32 GMT

Try unplugging from the mains give it a minute or so then power back up. Reset is very last option!

Re: New Sky Glass Update - apps missing

MarkGoldsmith — Mon, 15 Jun 2026 18:00:49 GMT

@CPaginton wrote:
There is only factory reset option, is this what you mean?

Nope - i don't mean the reset option i mean the restart option.

The other option is to turn it off at the plug for a minute or so, but its typically best to use the restart options as per the instructions provided earlier as that does a clean reboot of the TV.