https://helpforum.sky.com/t5/Sky-Glass/My-glass-saying-programme-to-load/m-p/5296659#M182717 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706703">@Janehammer</a>&nbsp;</P><P>&nbsp;</P><P>Have you rebooted your glass and broadband in the first instance? What speed is netflix showing (profile pic &gt; get help &gt; connectivity check). Who is your ISP and what speed do you get?</P><P>&nbsp;</P><P>Sky say you need 25Mbps for HD and 30Mbps for UHD.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 12 Jun 2026 21:48:24 GMT mikealanr 2026-06-12T21:48:24Z https://helpforum.sky.com/t5/Sky-Glass/My-glass-saying-programme-to-load/m-p/5296658#M182716 On every channel it says please wait programme to load Goes blank, and technical fault Fri, 12 Jun 2026 21:46:03 GMT https://helpforum.sky.com/t5/Sky-Glass/My-glass-saying-programme-to-load/m-p/5296658#M182716 Janehammer 2026-06-12T21:46:03Z https://helpforum.sky.com/t5/Sky-Glass/My-glass-saying-programme-to-load/m-p/5296659#M182717 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4706703">@Janehammer</a>&nbsp;</P><P>&nbsp;</P><P>Have you rebooted your glass and broadband in the first instance? What speed is netflix showing (profile pic &gt; get help &gt; connectivity check). Who is your ISP and what speed do you get?</P><P>&nbsp;</P><P>Sky say you need 25Mbps for HD and 30Mbps for UHD.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 12 Jun 2026 21:48:24 GMT https://helpforum.sky.com/t5/Sky-Glass/My-glass-saying-programme-to-load/m-p/5296659#M182717 mikealanr 2026-06-12T21:48:24Z https://helpforum.sky.com/t5/Sky-Glass/My-glass-saying-programme-to-load/m-p/5296664#M182719 Netflix 135 Still getting sky glass issues Fri, 12 Jun 2026 22:01:30 GMT https://helpforum.sky.com/t5/Sky-Glass/My-glass-saying-programme-to-load/m-p/5296664#M182719 Janehammer 2026-06-12T22:01:30Z