https://helpforum.sky.com/t5/Sky-Glass/Tv-keeps-freezing/m-p/5292170#M182490 <P>Firstly check you internet connections are stable, is the tv operating over WiFi or Ethernet? &nbsp;The WiFi needs to be stable or you will have issues.&nbsp;<BR /><BR /></P><P>Also, turn the TV off at the mains and leave it a minute or so to clear any glitches then power back up and hopefully your problem will be resolved.&nbsp;<BR /><BR /></P><P>Make sure your WiFi is set up correctly and clearly follow any on screen instructions.&nbsp;</P> Sat, 06 Jun 2026 21:07:21 GMT Gincap 2026-06-06T21:07:21Z https://helpforum.sky.com/t5/Sky-Glass/Tv-keeps-freezing/m-p/5292155#M182488 <P>Tv is blank and can't access tv?&nbsp;</P> Sat, 06 Jun 2026 20:38:46 GMT https://helpforum.sky.com/t5/Sky-Glass/Tv-keeps-freezing/m-p/5292155#M182488 glass1 2026-06-06T20:38:46Z https://helpforum.sky.com/t5/Sky-Glass/Tv-keeps-freezing/m-p/5292170#M182490 <P>Firstly check you internet connections are stable, is the tv operating over WiFi or Ethernet? &nbsp;The WiFi needs to be stable or you will have issues.&nbsp;<BR /><BR /></P><P>Also, turn the TV off at the mains and leave it a minute or so to clear any glitches then power back up and hopefully your problem will be resolved.&nbsp;<BR /><BR /></P><P>Make sure your WiFi is set up correctly and clearly follow any on screen instructions.&nbsp;</P> Sat, 06 Jun 2026 21:07:21 GMT https://helpforum.sky.com/t5/Sky-Glass/Tv-keeps-freezing/m-p/5292170#M182490 Gincap 2026-06-06T21:07:21Z