topic Re: ITV (103) keeps freezing in Sky Glass

ITV (103) keeps freezing

Jimbo69 — Wed, 03 Jun 2026 19:17:00 GMT

Hi, whilst streaming live tv only, itv (103) keeps freezing whilst all other channels seem to be fine

Re: ITV (103) keeps freezing

ItWasAllMichele — Thu, 04 Jun 2026 08:45:27 GMT

Hi there @Jimbo69, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: ITV (103) keeps freezing

Stewartg1 — Thu, 04 Jun 2026 22:55:29 GMT

Mine is doing the same only on itv must be a glitch

Re: ITV (103) keeps freezing

LJB-C — Fri, 05 Jun 2026 07:35:57 GMT

Good morning @Stewartg1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: ITV (103) keeps freezing

Gincap — Fri, 05 Jun 2026 07:46:31 GMT

Have you tried live streaming in the ITVX app, do you get the same problem?

Re: ITV (103) keeps freezing

NewtonBoy — Sat, 06 Jun 2026 20:01:36 GMT

First day with Sky Glass and same problem. Using puck in different room. No problem with other live channels. Even Sky Cricket in UHD is perfect, so not a connection problem.

Went to play from the start and FF to live and no issues.