https://helpforum.sky.com/t5/Sky-Glass/Problem/m-p/5285748#M181927 <P>How often does the TV power off and for what period of time is it powered on before this happens? Have you turned off auto standby in settings?</P><P>&nbsp;</P><P>The TV needs a clear line of sight to the router for optimum performance if this is not possible try connecting via an Ethernet cable directly.&nbsp;<BR /><BR /></P><P>Burning! This needs looking into, you mention the plug is it getting hot? I'd suggest a call into Sky to discuss as you may need a replacement unit.&nbsp;</P> Fri, 29 May 2026 12:15:29 GMT Gincap 2026-05-29T12:15:29Z https://helpforum.sky.com/t5/Sky-Glass/Problem/m-p/5285734#M181925 <P>Hi my tv keeps switching off and keeps loosing WiFi connection.there is nothing wrong with WiFi.tv smells as tho it's overheating.i may need a new plug or tv</P> Fri, 29 May 2026 11:59:30 GMT https://helpforum.sky.com/t5/Sky-Glass/Problem/m-p/5285734#M181925 Paul15071 2026-05-29T11:59:30Z https://helpforum.sky.com/t5/Sky-Glass/Problem/m-p/5285748#M181927 <P>How often does the TV power off and for what period of time is it powered on before this happens? Have you turned off auto standby in settings?</P><P>&nbsp;</P><P>The TV needs a clear line of sight to the router for optimum performance if this is not possible try connecting via an Ethernet cable directly.&nbsp;<BR /><BR /></P><P>Burning! This needs looking into, you mention the plug is it getting hot? I'd suggest a call into Sky to discuss as you may need a replacement unit.&nbsp;</P> Fri, 29 May 2026 12:15:29 GMT https://helpforum.sky.com/t5/Sky-Glass/Problem/m-p/5285748#M181927 Gincap 2026-05-29T12:15:29Z