topic Re: Sky glass swapping in Sky Glass

Sky glass swapping

Shimadoo — Wed, 27 May 2026 11:15:40 GMT

I wish to swap my sky glass tv to the most recent one, I am still paying for the sky glass tv. What should I do?

Re: Sky glass swapping

Angel_Aka — Wed, 27 May 2026 11:17:48 GMT

@Shimadoo wrote:
I wish to swap my sky glass tv to the most recent one, I am still paying for the sky glass tv. What should I do?

There is no swap program for Sky Glass. You must continue to pay off your current TV but can purchase another Glass TV at any point.

Re: Sky glass swapping

SKY1992bf — Wed, 27 May 2026 11:18:07 GMT

@Shimadoo there is no swap option, if you want another you need to purchase it like you did with the other one whilst continuing to pay off the loan for the current tv

Re: Sky glass swapping

Shimadoo — Wed, 27 May 2026 11:19:29 GMT

That's really sad I don't really need to own two TVs I have been struggling with the poor tv quality for the sky glass and will want an upgrade from this one as it is so bad

Re: Sky glass swapping

Angel_Aka — Wed, 27 May 2026 11:20:49 GMT

@Shimadoo wrote:
That's really sad I don't really need to own two TVs I have been struggling with the poor tv quality for the sky glass and will want an upgrade from this one as it is so bad

The TV belongs to you so you are free to try and sell it and use some of the money you make to pay off the remainder of your loan. Resale value of Sky Glass is quite low though.

Re: Sky glass swapping

Shimadoo — Wed, 27 May 2026 11:22:42 GMT

Does sky tv rebuy it? Who in his right senses would buy that? Was a big mistake on my side now am stuck with paying that ridiculous price for that quality

Re: Sky glass swapping

Angel_Aka — Wed, 27 May 2026 11:23:57 GMT

@Shimadoo wrote:
Does sky tv rebuy it? Who in his right senses would buy that? Was a big mistake on my side now am stuck with paying that ridiculous price for that quality

No. Outside the 31 day cooling off period Sky will not accept returns, unless you can somehow prove that your unit is not fit for purpose.

Have you logged any of the issues you're having with it with Sky?

Re: Sky glass swapping

SKY1992bf — Wed, 27 May 2026 11:35:24 GMT

@Shimadoo Sky does not re buy there stock

Re: Sky glass swapping

TimmyBGood — Wed, 27 May 2026 11:38:26 GMT

@Shimadoo wrote:

Was a big mistake on my side now am stuck with paying that ridiculous price for that quality

The Gen 1 Glass was never a particularly distinguished television set, and frankly always too expensive (albeit on a generous credit term). However if you haven't raised issues with Sky before now then unfortunately it's going to be more difficult to argue under consumer rights legislation that it's not as described / fit for purpose / of adequate quality.

Re: Sky glass swapping

Shimadoo — Wed, 27 May 2026 11:49:30 GMT

Unfortunately I haven't maybe I should raise and issue and see

Re: Sky glass swapping

Angel_Aka — Wed, 27 May 2026 11:55:33 GMT

@Shimadoo wrote:
Unfortunately I haven't maybe I should raise and issue and see

If there is anything hardware or software related to your current Glass TV's issues, and you are within the 2 year warranty period, Sky should offer to replace the TV, but for the same model, likely refurbished.

Re: Sky glass swapping

Hunter2660 — Wed, 27 May 2026 14:54:32 GMT

The Gen 1 Glass was pretty meh! out of the box. But there was a guy who calibrated it to get the best out of the picture. You could try this, it does make a big difference:

Answered: Sky Glass calibrated MEASURED settings | Sky Community