https://helpforum.sky.com/t5/Sky-Glass/freezing-progroms/m-p/5274674#M181319 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4683396">@Gazo2180</a>&nbsp;wrote:<BR /><P>every so often on any chanel my sky tv keeps freezing for 10-15 seconds&nbsp;</P><HR /></BLOCKQUOTE><P>Have you checked your broadband connection to the TV? Sky Glass relies <STRONG><EM>entirely</EM></STRONG> on you providing it with a fast and stable connection, otherwise you'll experience issues such as freezing.&nbsp;</P><P>Check the speed <EM>actually being received</EM> by running a network check from the get help menu on the Netflix app on the TV. You need a minimum of 25Mbps, but preferably a lot more, for Glass to have any form of reliability.&nbsp;</P> Thu, 14 May 2026 08:17:22 GMT Angel_Aka 2026-05-14T08:17:22Z https://helpforum.sky.com/t5/Sky-Glass/freezing-progroms/m-p/5274667#M181317 <P>every so often on any chanel my sky tv keeps freezing for 10-15 seconds&nbsp;</P> Thu, 14 May 2026 08:03:05 GMT https://helpforum.sky.com/t5/Sky-Glass/freezing-progroms/m-p/5274667#M181317 Gazo2180 2026-05-14T08:03:05Z https://helpforum.sky.com/t5/Sky-Glass/freezing-progroms/m-p/5274674#M181319 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4683396">@Gazo2180</a>&nbsp;wrote:<BR /><P>every so often on any chanel my sky tv keeps freezing for 10-15 seconds&nbsp;</P><HR /></BLOCKQUOTE><P>Have you checked your broadband connection to the TV? Sky Glass relies <STRONG><EM>entirely</EM></STRONG> on you providing it with a fast and stable connection, otherwise you'll experience issues such as freezing.&nbsp;</P><P>Check the speed <EM>actually being received</EM> by running a network check from the get help menu on the Netflix app on the TV. You need a minimum of 25Mbps, but preferably a lot more, for Glass to have any form of reliability.&nbsp;</P> Thu, 14 May 2026 08:17:22 GMT https://helpforum.sky.com/t5/Sky-Glass/freezing-progroms/m-p/5274674#M181319 Angel_Aka 2026-05-14T08:17:22Z