topic Re: Picture and sound synch. in Sky Glass

Picture and sound synch.

Chantal59 — Tue, 12 May 2026 13:42:44 GMT

I have sky glass and just noticed today on one channel only, the picture and sound do not synch. I have tried several things but makes no difference. Can someone help.

Re: Picture and sound synch.

Kim08 — Tue, 12 May 2026 16:20:29 GMT

I have the same problem with one channel like you tried a lot of things this is on ITV 1

Re: Picture and sound synch.

Chantal59 — Tue, 12 May 2026 17:07:27 GMT

Have you tried anything. It looks like I'm going to have to get in touch with sky by phone or go to their desk at my local shopping centre.

Re: Picture and sound synch.

Angel_Aka — Tue, 12 May 2026 17:45:26 GMT

If it's ITV that's the problem then try watching live via the ITVX app instead... at least until Sky fix their own live stream.

Re: Picture and sound synch.

Chantal59 — Tue, 12 May 2026 18:09:42 GMT

Thank you 😊 I did think about that. Still think it strange it's only on one channel, there is a problem.

Re: Picture and sound synch.

Chantal59 — Sat, 16 May 2026 08:03:38 GMT

Thanks for the tip. I went to ITVX and it worked. Much appreciated.