topic Re: Request a replacement sky glass remote control in Sky Glass

Request a replacement sky glass remote control

SheilaRichards — Thu, 25 Jan 2024 15:19:40 GMT

Please send me a replacement remote control for sky glass tv

Re: Request a replacement sky glass remote control

Mark39 — Thu, 25 Jan 2024 15:27:17 GMT

Nobody here can send you one, I'm afraid, we're a customer Community. Give Sky a call.

Re: Request a replacement sky glass remote control

GD1 — Thu, 25 Jan 2024 15:33:59 GMT

@SheilaRichards You can't request this through a public forum, no one would even know who you are.

1) You can order a replacement from Amazon: https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

2) You can order a replacement from Sky under warranty: https://www.sky.com/help/forms/streaming-tv-remote

3) Or you can call Sky Customer Service to order a replacement.

In the meantime, if you still have any Sky Q kit, you can pair your Q remote.

Re: Request a replacement sky glass remote control

Charliejames98 — Thu, 16 May 2024 19:02:22 GMT

My grandson was playing with the remote and went down toilet wont work so had no v for 2 days now so so sorry need a new one asap

Re: Request a replacement sky glass remote control

Charliejames98 — Thu, 16 May 2024 19:03:20 GMT

Dont have sky number

Re: Request a replacement sky glass remote control

MarkGoldsmith — Thu, 16 May 2024 19:07:48 GMT

@Charliejames98 wrote:
My grandson was playing with the remote and went down toilet wont work so had no v for 2 days now so so sorry need a new one asap

I'd suggest reading the advice listed in post 3 of this thread.

Re: Request a replacement sky glass remote control

Kamrunnahar — Tue, 30 Jul 2024 10:21:52 GMT

Please I need to have sky glass remote replacement

thanks

syeda

Re: Request a replacement sky glass remote control

Mister_Dalek — Tue, 30 Jul 2024 13:21:57 GMT

@Kamrunnahar wrote:
Please I need to have sky glass remote replacement
thanks
syeda

Please read the post marked Answer earlier in the thread.

Re: Request a replacement sky glass remote control

Carlene80 — Thu, 29 Jan 2026 20:53:39 GMT

Can i get a new sky glass remote mine has stopped working and put fresh batteries in and still not working

Re: Request a replacement sky glass remote control

mikealanr — Thu, 29 Jan 2026 21:02:52 GMT

@Carlene80

Read post number 3. We are fellow customers here on the community.

You need to follow the process outlined in that post.

MikeAlanR

Re: Request a replacement sky glass remote control

Elaine+agnew — Fri, 06 Mar 2026 12:03:19 GMT

A sky glass controller please

Re: Request a replacement sky glass remote control

GD1 — Fri, 06 Mar 2026 12:05:01 GMT

@Elaine+agnew wrote:

A sky glass controller please

Please read the replies within this thread as the answer has been provided.

Re: Request a replacement sky glass remote control

Lofty123 — Fri, 08 May 2026 05:39:14 GMT

Need a replacement sky glass remote old one got wet

Re: Request a replacement sky glass remote control

Angel_Aka — Fri, 08 May 2026 06:33:02 GMT

@Lofty123 wrote:
Need a replacement sky glass remote old one got wet

Please read the earlier posts in the thread.

Re: Request a replacement sky glass remote control

82bit — Fri, 08 May 2026 07:02:10 GMT

This thread is playing out like some garbage TV show where the same joke is repeated over and over!

I've said it before and I'll say it again - there needs to be a big banner at the top of the 'New Discussion' page that states this is a customer to customer forum, not a Sky customer service forum - you're not talking to Sky.

If your product (in this case a forum) is causing confusion, something is wrong with how you've implemented it.

As many others have already said - see the answer in post 3 for details of getting a replacement remote. Also, there's always plenty to be found on eBay.

Re: Request a replacement sky glass remote control

MarkGoldsmith — Fri, 08 May 2026 11:55:06 GMT

@82bit wrote:
This thread is playing out like some garbage TV show where the same joke is repeated over and over!

I've said it before and I'll say it again - there needs to be a big banner at the top of the 'New Discussion' page that states this is a customer to customer forum, not a Sky customer service forum - you're not talking to Sky.

If your product (in this case a forum) is causing confusion, something is wrong with how you've implemented it.

As many others have already said - see the answer in post 3 for details of getting a replacement remote. Also, there's always plenty to be found on eBay.

The problem is, even if there was a bright colour banner on the page or something similar, a significant percentage of people still wouldn't read it.