https://helpforum.sky.com/t5/Sky-Glass/I-have-a-software-error/m-p/5267379#M180911 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675311">@Markandkim</a>&nbsp;wrote:<BR /><P>Nothing is loading.</P><P>When we have restarted the glass TV it has told us to do an update, which we have, but it has come up with software error?&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675311">@Markandkim</a>&nbsp;if you are getting a Software error, I'd suggest following the procedure here :&nbsp;<A href="https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/sky-glass-software-error-glass-tv" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/sky-glass-software-error-glass-tv</A>&nbsp;</P> Sun, 03 May 2026 10:13:15 GMT MarkGoldsmith 2026-05-03T10:13:15Z https://helpforum.sky.com/t5/Sky-Glass/I-have-a-software-error/m-p/5267293#M180902 <P>Nothing is loading.</P><P>When we have restarted the glass TV it has told us to do an update, which we have, but it has come up with software error?&nbsp;</P> Sun, 03 May 2026 08:46:37 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-a-software-error/m-p/5267293#M180902 Markandkim 2026-05-03T08:46:37Z https://helpforum.sky.com/t5/Sky-Glass/I-have-a-software-error/m-p/5267379#M180911 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675311">@Markandkim</a>&nbsp;wrote:<BR /><P>Nothing is loading.</P><P>When we have restarted the glass TV it has told us to do an update, which we have, but it has come up with software error?&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4675311">@Markandkim</a>&nbsp;if you are getting a Software error, I'd suggest following the procedure here :&nbsp;<A href="https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/sky-glass-software-error-glass-tv" target="_blank">https://www.sky.com/help/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/sky-glass-software-error-glass-tv</A>&nbsp;</P> Sun, 03 May 2026 10:13:15 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-a-software-error/m-p/5267379#M180911 MarkGoldsmith 2026-05-03T10:13:15Z