https://helpforum.sky.com/t5/Sky-Glass/Picture-will-not-work/m-p/5266621#M180863 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4674569">@Fixmysky</a>&nbsp;</P><P>&nbsp;</P><P>Try a reboot in the first instance (I.e. power off at mains for a few mins). Also open netflix go to profile pic &gt; get help? &gt; Connectivity check.. what speed is it reporting?</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 01 May 2026 22:42:45 GMT mikealanr 2026-05-01T22:42:45Z https://helpforum.sky.com/t5/Sky-Glass/Picture-will-not-work/m-p/5266600#M180862 Home page is working but channels and apps will not play screen is black Fri, 01 May 2026 21:16:53 GMT https://helpforum.sky.com/t5/Sky-Glass/Picture-will-not-work/m-p/5266600#M180862 Fixmysky 2026-05-01T21:16:53Z https://helpforum.sky.com/t5/Sky-Glass/Picture-will-not-work/m-p/5266621#M180863 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4674569">@Fixmysky</a>&nbsp;</P><P>&nbsp;</P><P>Try a reboot in the first instance (I.e. power off at mains for a few mins). Also open netflix go to profile pic &gt; get help? &gt; Connectivity check.. what speed is it reporting?</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 01 May 2026 22:42:45 GMT https://helpforum.sky.com/t5/Sky-Glass/Picture-will-not-work/m-p/5266621#M180863 mikealanr 2026-05-01T22:42:45Z