topic Re: Help me out in Sky Glass

Help me out

Jack995 — Fri, 01 May 2026 18:13:45 GMT

So had a accident today and my tv screen got broken. Not happy but it is what it is. If I was to buy a sky glass aid to replace my Gen 1 would I be able to keep on the contract with sky for my subscriptions on the new tv ( I have paid the tv off in full ) any help on to this would be greatly appreciated stressed is a understatement

Re: Help me out

mikealanr — Fri, 01 May 2026 19:34:18 GMT

Hi @Jack995

Short answer is yes. You just need to make the new Glass your primary device (if you don't have whole home).

As described here: https://www.sky.com/help/articles/your-devices-sky-glass-t2

MikeAlanR

Re: Help me out

Angel_Aka — Sat, 02 May 2026 15:13:40 GMT

@Jack995 wrote:
So had a accident today and my tv screen got broken. Not happy but it is what it is. If I was to buy a sky glass aid to replace my Gen 1 would I be able to keep on the contract with sky for my subscriptions on the new tv ( I have paid the tv off in full ) any help on to this would be greatly appreciated stressed is a understatement

You don't even need to buy a Sky Glass TV. Ask Sky for a Stream puck instead and make it your primary device. You can then attach the puck to any TV you like, even a cheap one from a supermarket or a second hand one bought locally, and carry on watching your existing streamed channel subscription.

This is a useful option if you don't want to be stuck in another long term loan agreement for an expensive Sky Glass TV.