topic Re: Channel 5 in Sky Glass

Channel 5

Chrisfrom3TFM — Sun, 15 Mar 2026 16:56:32 GMT

Hi folks,

Whenever I'm watching something on my Sky Glass Gen 2 TV specifically on the Channel 5 app after an advert when I've fast forward it always freezes on the next part and refuses to play.

Has anyone else had this issue and how did you resolve it?

I've tried refreshing my apps in System Management and this hasn't made any difference.

Re: Channel 5

MartinV — Mon, 16 Mar 2026 02:38:17 GMT

Have this same issue when the adverts have finished and the program starts it freezes. you simply have to to fast forward a couple of segments then press play and the program continue.

Re: Channel 5

Shelll — Tue, 24 Mar 2026 19:07:55 GMT

Hello. I am having exactly the same issues. Every program we watch on the My 5 app freezes. You can't continue to watch a program as it freezes and will not restart.

I have refreshed the app several times yet it still happens. Very frustrating and just tried 5 times to watch a program.

Re: Channel 5

ChrisandBrodi — Tue, 28 Apr 2026 20:44:15 GMT

It's taking over 5 months to fix and in reality the Sky Pick is nowhere near as good as Sky Q. It's seems to be more of a Sky issue than a My Sky