https://helpforum.sky.com/t5/Sky-Glass/Remote-Q-streaming/m-p/5255619#M180178 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4663057">@Mar100</a>&nbsp;</P><P>&nbsp;</P><P>What product do you have? Sky Glass (Sky's TV), Sky Stream (little black puck), or Sky Q (satellite product)? As Q streaming is not a service..</P><P>&nbsp;</P><P>Also please can your clarity what you mean by slow? Isn't changing channels, any input like using the buttons to navigate the screen etc? Do voice commands work as expected?</P><P>&nbsp;</P><P>Please provide as much detail as you can, remembering we are fellow customers not sky support and know nothing about you or your set up unless you tell us.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 17 Apr 2026 08:27:10 GMT mikealanr 2026-04-17T08:27:10Z https://helpforum.sky.com/t5/Sky-Glass/Remote-Q-streaming/m-p/5255572#M180176 My remote is extremely slow to react to the button commands Fri, 17 Apr 2026 07:43:49 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-Q-streaming/m-p/5255572#M180176 Mar100 2026-04-17T07:43:49Z https://helpforum.sky.com/t5/Sky-Glass/Remote-Q-streaming/m-p/5255619#M180178 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4663057">@Mar100</a>&nbsp;</P><P>&nbsp;</P><P>What product do you have? Sky Glass (Sky's TV), Sky Stream (little black puck), or Sky Q (satellite product)? As Q streaming is not a service..</P><P>&nbsp;</P><P>Also please can your clarity what you mean by slow? Isn't changing channels, any input like using the buttons to navigate the screen etc? Do voice commands work as expected?</P><P>&nbsp;</P><P>Please provide as much detail as you can, remembering we are fellow customers not sky support and know nothing about you or your set up unless you tell us.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 17 Apr 2026 08:27:10 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-Q-streaming/m-p/5255619#M180178 mikealanr 2026-04-17T08:27:10Z