topic Re: Access NCIS Origin , error message 3304 in Sky Glass

Access NCIS Origin , error message 3304

Max99 — Tue, 14 Apr 2026 15:52:34 GMT

Tried to access S2 E13 and keep getting error 3304, says licensing issues not available in your area ?

Re: Access NCIS Origin , error message 3304

lettice — Tue, 14 Apr 2026 16:18:04 GMT

On my Sky Stream I am able to play that episode fine in Paramount+

Is this the only episode on Paramount + for this series you are having issues with?

If you have not done so already, can you do a power restart or Sky Glass TV settings restart.

Re: Access NCIS Origin , error message 3304

Max99 — Tue, 14 Apr 2026 16:28:50 GMT

I'm getting the same Error 3304 on a previous episode. - licensing restrictions the video isn't available in your location !!!!!

Re: Access NCIS Origin , error message 3304

lettice — Tue, 14 Apr 2026 16:44:31 GMT

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.

Note: Escalation conversations automatically close if there is no response within 48 hours.
More about an escalation here;
https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

Re: Access NCIS Origin , error message 3304

arcadeavenger — Tue, 14 Apr 2026 16:45:31 GMT

Hu @lettice Thanks for escalating this. We’ve sent an invite to @Max99 to chat.

Please be aware conversations automatically close if there is no response within 48 hours. Thanks, Becca.