Skyglass apps not loading

GBPLUMBER159 — Thu, 09 Apr 2026 16:53:45 GMT

Apps are opening but not loading

Re: Skyglass apps not loading

lettice — Thu, 09 Apr 2026 16:56:08 GMT

You have not mentioned which apps, so assume it's multiple apps.

First try a restart of your broadband router/hub with the Sky Glass TV or puck in standby.

Do a settings restart of the Sky Stream Glass TV or puck:

Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Glass Tv or puck will perform a reboot. It will take a few minutes to complete.

Perform an apps refresh;

Press Home on your Sky remote, then highlight Settings.
Press System management, then Resets and updates, and finally Refresh apps.
You'll see a message that says, 'Your apps are being refreshed'.
Press Dismiss to return to normal viewing. Note: an apps refresh can take up to 24 hours for the app refresh to complete.

Re: Skyglass apps not loading

GBPLUMBER159 — Mon, 13 Apr 2026 11:35:44 GMT

Thanks. All sorted, user error, just unplugged and reinstalled

topic Re: Skyglass apps not loading in Sky Glass

Skyglass apps not loading

Re: Skyglass apps not loading

Re: Skyglass apps not loading