topic Re: Cancelling Sky Glass in Sky Glass

Cancelling Sky Glass

Ant+Inwood — Sun, 12 Apr 2026 05:55:33 GMT

I've switched to Sky Glass from Sky Q and I have to say I'm not impressed! Can I reconnect my Sky Q equipment and keep the Glass TV? Obviously I would continue to pay the monthly payment for the Glass TV.

Re: Cancelling Sky Glass

Angel_Aka — Sun, 12 Apr 2026 08:03:35 GMT

@Ant+Inwood wrote:
I've switched to Sky Glass from Sky Q and I have to say I'm not impressed! Can I reconnect my Sky Q equipment and keep the Glass TV? Obviously I would continue to pay the monthly payment for the Glass TV.

Yes. Call Sky to cancel the streaming subscription & start a new Q subscription. They can reactivate Q almost immediately if you still have all the equipment.

Re: Cancelling Sky Glass

Fothergill1 — Sun, 12 Apr 2026 08:03:55 GMT

Hi @Ant+Inwood Provided you are within your 31 day cooling off period there should be no problem but you will need to contact Sky to discuss (this is a public forum ad not Sky). There have been a number of posts on the forum where subscribers have returned to Sky Q and connected their Q box to a Sky Glass TV. As you say you would still need to continue with the Glass payments until the TV is paid off.

Re: Cancelling Sky Glass

TimmyBGood — Sun, 12 Apr 2026 11:10:00 GMT

@Ant+Inwood

You also aren't obliged to keep the set if you are rejecting it within the cooling off period.