Black screen when I click on program

Ted60 — Fri, 10 Apr 2026 15:49:46 GMT

I am getting menu page with all channels on but no sound and when I click on a program it looks like it takes me there but the screen is blank

Re: Black screen when I click on program

mikealanr — Fri, 10 Apr 2026 17:41:32 GMT

Hi @Ted60

Go settings > system > resets & updates > reboot in the first instance.

If that doesn't work, power off at the mains, reboot your router, wait for the internet to be come available again, then power your glass back on.

If it's still not working, please post more information such as your ISP, broadband speed and speed you glass is getting in Netflix (profile pic > get help? > Connectivity check).

MikeAlanR

topic Re: Black screen when I click on program in Sky Glass

Black screen when I click on program

Re: Black screen when I click on program