topic Re: Create new pin at setup stuck in Sky Glass

Create new pin at setup stuck

Gingee — Thu, 09 Apr 2026 07:58:19 GMT

Yesterday I switched my Sky Glass TV off at the wall and when I went to turn it back on the TV wouldn't switch on. Completes a resrt and the TV came on, went through the set up process and when I got to create a new pin it freezes once I've entered the new pin. Called last night and didnt get very far.

Re: Create new pin at setup stuck

Fothergill1 — Thu, 09 Apr 2026 09:47:10 GMT

Hi @Gingee whilst this never happened to me I have read on a number of posts that switching the Glass TV off and starting the process again usually bypasses the PIN problem. It's certainly worth trying.

Re: Create new pin at setup stuck

Ricksy — Tue, 14 Apr 2026 21:06:29 GMT

Create your new pin then press the voice button on the TV. Then enter the new pin you just set up. Worked for me

Re: Create new pin at setup stuck

Edward95 — Wed, 15 Apr 2026 18:35:45 GMT

I've got exactly the same at the moment! Got to the new pin section, put a new pin in and confirmed it and nothing happens!

God knows what to do!?