topic Re: Glass damage in Sky Glass

Glass damage

Bhavani — Wed, 01 Apr 2026 18:49:13 GMT

My tv glass has broken accidentally please help me with these thank you.

Re: Glass damage

Fothergill1 — Wed, 01 Apr 2026 18:57:08 GMT

Hi @Bhavani and welcome to the forum. Hopefully you are insured against accidental damage.

The Sky repair partner is ServiceTech. Details can be found at this link: https://www.sky.com/help/articles/sky-glass-tv-repairs

You do not mention what damage you have but be aware ServiceTech cannot repair the screen.

Re: Glass damage

TimmyBGood — Wed, 01 Apr 2026 19:17:41 GMT

@Bhavani

A Glass television is not supplied on rental or hire-purchase: you've owned it from the start. That being the case, Sky won't offer any 'help' with accidental damage apart from selling you another set: you are still obligated to repay the original purchase loan in full even if the television no longer functions.

Re: Glass damage

lettice — Thu, 02 Apr 2026 07:09:28 GMT

In addition to all of the above.

You are best to contact your household insurance company for an accidental damage claim.

Accidental damage will not be covered under a TV warranty.