topic Not working in Sky Glass

Not working

Helllpppp — Sun, 22 Mar 2026 14:31:19 GMT

Sky is not working on our tv

Re: Not working

Helllpppp — Sun, 22 Mar 2026 14:34:26 GMT

Sky is not working on our tv

Re: Not working

oj01 — Sun, 22 Mar 2026 15:16:24 GMT

@Helllpppp Might need to give a bit more details than 'Not working'. Is your Sky Glass TV powering on? Is it connected to the Internet?

Re: Not working

mikealanr — Sun, 22 Mar 2026 15:17:52 GMT

Hi @Helllpppp

Welcome to the community. We are fellow customers not sky. You will need to provide more information on why it's not working? Is this initial set up? Has it been working previously? Is it live Tv, on-demand or both?

Who is your ISP? What broadband speed do you get? What speed does netflix say your getting? (Go profile pic > get help? > Connectivity check).

Remember we know nothing about you or your set up unless you tell us!

MikeAlanR