topic Re: Black screen in Sky Glass

Black screen

pete1986andrew — Sat, 14 Mar 2026 21:03:02 GMT

I've had to unplug my TV three times today with the screen going black on sky sports UHD channels on sky glass Gen 2. It's all right for a few hours and then it goes black again. Has anyone else had this problem? I'm also still getting the Benny Hill effect on sky sports UHD channels but sky say they are working on a fix but today I've been getting technical fault on this channel and the screen will just go black on the skysport UHD channels on 922 All my other channels are working perfectly. This is just so frustrating. I have sky glass Gen 2 and FF 75 MB per second

Re: Black screen

mikealanr — Sat, 14 Mar 2026 21:18:59 GMT

Hi @pete1986andrew

See: https://helpforum.sky.com/t5/Sky-Stream/Sky-Sports-UHD-picture-keeps-stuttering/td-p/4965520

MikeAlanR

Re: Black screen

pete1986andrew — Sat, 14 Mar 2026 21:30:15 GMT

Thank you so much Alan. Let's hope they fix it soon because it is so frustrating I'm paying over 200 lb a month for my subscription and I love my sport and to not be able to watch it in UHD properly is really frustrating