topic Re: Trouble in adding my account in Sky Glass

Trouble in adding my account

Arun17 — Sat, 07 Mar 2026 08:43:59 GMT

I baught a second hand sky glass and im trying to add my account,but when i scan the QR code for adding the account it shows the page is restricted

Re: Trouble in adding my account

GD1 — Sat, 07 Mar 2026 08:48:09 GMT

@Arun17 Are you logged in using the correct Sky ID?

Re: Trouble in adding my account

Fothergill1 — Sat, 07 Mar 2026 15:27:32 GMT

Hi @Arun17 and welcome to the forum.

Have a look at this link as it describes what you need to do when buying or selling a 2nd hand Glass TV or Stream puck

Re: Trouble in adding my account

Arun07 — Sat, 07 Mar 2026 22:34:45 GMT

I tried with my brothers Sky ID, and I created another one with my gf,but it's showing the same. "This page is restricted"

Re: Trouble in adding my account

Fothergill1 — Sat, 07 Mar 2026 23:03:04 GMT

@Fothergill1 wrote:
Hi @Arun17 and welcome to the forum.

Have a look at this link as it describes what you need to do when buying or selling a 2nd hand Glass TV or Stream puck

I see the link provided in my earlier post above is not working so I am posting it again:

https://www.sky.com/help/articles/buying-sky-glass-second-hand