https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Air-Picture-Issues/m-p/5226392#M178447 <P>Recently had the Sky Glass Air 55 inch tv delivered on Saturday 28/02/2026 and the pic quality is not the greatest. I can see what I can only describe has shadows going down the screen. Will Sky change my tv. If needed as I'm in my 31 day period.</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 07 Mar 2026 15:58:33 GMT alantooth1978 2026-03-07T15:58:33Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Air-Picture-Issues/m-p/5226392#M178447 <P>Recently had the Sky Glass Air 55 inch tv delivered on Saturday 28/02/2026 and the pic quality is not the greatest. I can see what I can only describe has shadows going down the screen. Will Sky change my tv. If needed as I'm in my 31 day period.</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 07 Mar 2026 15:58:33 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Air-Picture-Issues/m-p/5226392#M178447 alantooth1978 2026-03-07T15:58:33Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Air-Picture-Issues/m-p/5226604#M178465 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4621873">@alantooth1978</a>&nbsp;wrote:<BR /><P>Recently had the Sky Glass Air 55 inch tv delivered on Saturday 28/02/2026 and the pic quality is not the greatest. I can see what I can only describe has shadows going down the screen. Will Sky change my tv. If needed as I'm in my 31 day period.</P><HR /></BLOCKQUOTE><P>What you are seeing is known as DSE or Dirty Screen Effect. It's a symptom common in cheap backlit LCD TVs. You should absolutely get your TV swapped if you find the quality unacceptable. You might not get a better Glass Air though as they are all of the same spec &amp; subject to a bit of a panel lottery. You might get a good one or you might not. It's the same with most cheap TVs.&nbsp;</P> Sat, 07 Mar 2026 22:59:12 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-Air-Picture-Issues/m-p/5226604#M178465 Angel_Aka 2026-03-07T22:59:12Z