topic Re: Fitting Power cable in Sky Glass

Fitting Power cable

Joan0709 — Fri, 06 Mar 2026 12:14:23 GMT

.y power cable has come out fro. U Der sky glass TV. It us impossible to put back in. What is the corre t way to put cable back in?

Re: Fitting Power cable

GD1 — Fri, 06 Mar 2026 12:41:20 GMT

@Joan0709 The power cable on Glass TV's are 2 pin, it doesn't make any difference which way it's plugged in to the TV.

Re: Fitting Power cable

Joan0709 — Fri, 06 Mar 2026 12:58:47 GMT

I cannot get the cable in....my fingers are too fat. And your working blind. As the TV is on the wall.

Re: Fitting Power cable

MarkGoldsmith — Fri, 06 Mar 2026 13:35:14 GMT

@Joan0709 wrote:
I cannot get the cable in....my fingers are too fat. And your working blind. As the TV is on the wall.

If the TV is wall mounted, and you are unable to access the port to plug the power cable back in, then you would need to unmount the TV from the wall, reconnect the plug and then put it back on the wall.

Re: Fitting Power cable

TimmyBGood — Fri, 06 Mar 2026 16:39:54 GMT

@Joan0709

Unfortunately if you've chosen to have the set wall-mounted on a fixed bracket then there's no alternative to removing it (and Sky won't offer any assistance)

The official Sky Glass Gen 2 and Glass Air wall mount will move away from the wall on a swivel.