wifi issue

Tailoss1 — Tue, 03 Mar 2026 14:06:08 GMT

Hi everyone I had a sky glass air 65" I January was having issues with it connected to the optical output to the sound bar I would have to turn the TV off and on again for it to connect .

Well they have sent a new TV i now have a WiFi issue I put the TV in standby when I go to bed and in the morning the WiFi is completely forgot I have to setup the WiFi I have checked all the settings there ok even have a virgin engineer out to check the WiFi and router all perfectly fine thing is its only the TV that is losing the WiFi my ps4 ps5 tabs phones lights and cameras and ring doorbell do not lose connection and all I keep getting told is to do a reset can anyone help please thanks in advance

Re: wifi issue

mikealanr — Tue, 03 Mar 2026 18:38:21 GMT

Hi @Tailoss1

Try pressing the home button a few times and see if it loads. There was a bug and a few reports on the community, but not sure what's happened with that.

The other thing to try is go into settings > startup & standby > turn "overnight power save" OFF and "networked Standby mode" ON.

MikeAlanR

topic wifi issue in Sky Glass

wifi issue

Re: wifi issue