https://helpforum.sky.com/t5/Sky-Glass/Sky/m-p/5222295#M178181 <P>How do you have the Sky Glass connected to the internet, via Wifi or ethernet cable?</P><P>&nbsp;</P><P>Also if you open Netflix on the Sky Glass, and scroll to Get Help -&gt; Check Network it will run a little diagnostic and tell you the download speed the Sky Glass is getting.</P> Sun, 01 Mar 2026 21:37:03 GMT MarkGoldsmith 2026-03-01T21:37:03Z https://helpforum.sky.com/t5/Sky-Glass/Sky/m-p/5222289#M178180 <P>Sky keeps freezing, constantly going through reset and fixes but problem continues. Awful service and no customer support&nbsp;</P> Sun, 01 Mar 2026 21:18:59 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky/m-p/5222289#M178180 Sue204 2026-03-01T21:18:59Z https://helpforum.sky.com/t5/Sky-Glass/Sky/m-p/5222295#M178181 <P>How do you have the Sky Glass connected to the internet, via Wifi or ethernet cable?</P><P>&nbsp;</P><P>Also if you open Netflix on the Sky Glass, and scroll to Get Help -&gt; Check Network it will run a little diagnostic and tell you the download speed the Sky Glass is getting.</P> Sun, 01 Mar 2026 21:37:03 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky/m-p/5222295#M178181 MarkGoldsmith 2026-03-01T21:37:03Z