topic Re: No sky tv in Sky Glass

No sky tv

Angelapa — Mon, 23 Feb 2026 17:35:29 GMT

My sky keeps switching off, all it says is there's a technical fault ?.

Angel_Aka — Mon, 23 Feb 2026 18:22:12 GMT

@Angelapa wrote:
My sky keeps switching off, all it says is there's a technical fault ?.

Have you checked the broadband connection to the TV? Sky Glass relies entirely on you providing it with a fast and stable broadband connection.

Check the speed the TV is actually receiving by running a network check from the get help menu on the Netflix app.

You need a minimum of 25Mbps for successful HD streaming but preferably a lot more, and it must be a clean, interference-free signal.

Jporch316 — Mon, 23 Feb 2026 18:23:39 GMT

As well as the advice given by @Angel_Aka also worth pulling the plug on your glass tv for a few minutes