https://helpforum.sky.com/t5/Sky-Glass/Intermittent-Losing-sound-and-vision/m-p/5216873#M177922 <P>Thanks for the reply. I'm glad I'm not the only one with this prob, I think I might contact Sky by phone and see how I get on</P> Sat, 21 Feb 2026 18:07:02 GMT Firemansam 2026-02-21T18:07:02Z https://helpforum.sky.com/t5/Sky-Glass/Intermittent-Losing-sound-and-vision/m-p/5216745#M177913 I keep losing sound and vision, intermittent. Tried resetting router, TV and puck, checked all cables. I've had to resort to watching TV without Sky because there's no probs with the tv Sat, 21 Feb 2026 15:20:09 GMT https://helpforum.sky.com/t5/Sky-Glass/Intermittent-Losing-sound-and-vision/m-p/5216745#M177913 Firemansam 2026-02-21T15:20:09Z https://helpforum.sky.com/t5/Sky-Glass/Intermittent-Losing-sound-and-vision/m-p/5216798#M177920 <P>Me too. &nbsp;How do we tell sky they have a problem?</P> Sat, 21 Feb 2026 16:21:28 GMT https://helpforum.sky.com/t5/Sky-Glass/Intermittent-Losing-sound-and-vision/m-p/5216798#M177920 Carol+Lynda 2026-02-21T16:21:28Z https://helpforum.sky.com/t5/Sky-Glass/Intermittent-Losing-sound-and-vision/m-p/5216873#M177922 <P>Thanks for the reply. I'm glad I'm not the only one with this prob, I think I might contact Sky by phone and see how I get on</P> Sat, 21 Feb 2026 18:07:02 GMT https://helpforum.sky.com/t5/Sky-Glass/Intermittent-Losing-sound-and-vision/m-p/5216873#M177922 Firemansam 2026-02-21T18:07:02Z