https://helpforum.sky.com/t5/Sky-Glass/appalling-service/m-p/5213460#M177732 <P>booked a sky glass installation n for my mother 94 yr old ......02 26 &nbsp;was told it was cancelled ....no reason ?contacted sky unavailable phone service 12x calling without result .........service stinks had to call sky uk to get through to a line in Ireland? &nbsp;appaling customer service !</P><P>sky box installation on /02/26 &nbsp;was told only delivery now on /03/26 ? ...... no other reason ,i have booked time off work &nbsp;10 days ago to be here for installation ,explained the situation ..........this company is not user friendly &nbsp;and i certainally would not reccomend using it ,unless you wish to pointlessly waste your life away on an incompetent phone and call to india service &nbsp;zero star rating ! &nbsp;00000</P> Mon, 16 Feb 2026 14:21:26 GMT Johnclarke1 2026-02-16T14:21:26Z https://helpforum.sky.com/t5/Sky-Glass/appalling-service/m-p/5213460#M177732 <P>booked a sky glass installation n for my mother 94 yr old ......02 26 &nbsp;was told it was cancelled ....no reason ?contacted sky unavailable phone service 12x calling without result .........service stinks had to call sky uk to get through to a line in Ireland? &nbsp;appaling customer service !</P><P>sky box installation on /02/26 &nbsp;was told only delivery now on /03/26 ? ...... no other reason ,i have booked time off work &nbsp;10 days ago to be here for installation ,explained the situation ..........this company is not user friendly &nbsp;and i certainally would not reccomend using it ,unless you wish to pointlessly waste your life away on an incompetent phone and call to india service &nbsp;zero star rating ! &nbsp;00000</P> Mon, 16 Feb 2026 14:21:26 GMT https://helpforum.sky.com/t5/Sky-Glass/appalling-service/m-p/5213460#M177732 Johnclarke1 2026-02-16T14:21:26Z https://helpforum.sky.com/t5/Sky-Glass/appalling-service/m-p/5213479#M177736 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4616965">@Johnclarke1</a>&nbsp; You're not co tacting Sky by posting here, nor will your feedback be seen by them&nbsp; The correct way to raise a complaint is detailed here&nbsp;<A href="https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/" target="_blank">https://www.sky.com/help/articles/sky-customer-complaints-code-of-practice/</A></P> Mon, 16 Feb 2026 14:46:46 GMT https://helpforum.sky.com/t5/Sky-Glass/appalling-service/m-p/5213479#M177736 GD1 2026-02-16T14:46:46Z