topic Re: Sky glass in Sky Glass

Sky glass

DaiTop — Sat, 14 Feb 2026 14:08:14 GMT

Had new router and hub. Tv not picking up any wifi

Re: Sky glass

mikealanr — Sat, 14 Feb 2026 14:28:38 GMT

Hi @DaiTop

You need to reset you WiFi on your glass and connect to your new SSID.

Follow the instructions here: https://www.sky.com/help/articles/sky-glass-no-wifi-connection-osm

MikeAlanR

Re: Sky glass

MarkGoldsmith — Sat, 14 Feb 2026 14:34:13 GMT

@DaiTop wrote:
Had new router and hub. Tv not picking up any wifi

If your TV was connected to your old router, you will need to reset its network connection which will allow you to connect it to your new WiFi network

Re: Sky glass

lettice — Sat, 14 Feb 2026 15:35:16 GMT

As mentioned above

You will need to reset your broadband router/hub details in the Sky Glass Settings under Network;

Select Network settings
Select Reset.
Wait while your network is checked, then select Confirm.
Now, follow the on-screen instructions to:
- Connect to a Sky hub
- Connect to a router from another provider