https://helpforum.sky.com/t5/Sky-Glass/sky-glss-remote-not-working/m-p/5210549#M177567 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4499097">@Theresa9259</a>&nbsp;</P><P>&nbsp;</P><P>thenback of the remote slides off. Try placing the remote between the palms of your hands and gently push opposite direction. Some people have used rubber gloves while doing this for more grip. The first time removing the cover &nbsp;is always the stiffest&nbsp;</P> Wed, 11 Feb 2026 21:16:44 GMT Jporch316 2026-02-11T21:16:44Z https://helpforum.sky.com/t5/Sky-Glass/sky-glss-remote-not-working/m-p/5210503#M177564 <P>My sky glass tv is connected to power but my remote is not turning the tv on.&nbsp; I f it needs me to replace the batteries, I can't see how to get the back off for replacement.&nbsp; Can anyone help please?</P> Wed, 11 Feb 2026 19:44:39 GMT https://helpforum.sky.com/t5/Sky-Glass/sky-glss-remote-not-working/m-p/5210503#M177564 Theresa9259 2026-02-11T19:44:39Z https://helpforum.sky.com/t5/Sky-Glass/sky-glss-remote-not-working/m-p/5210549#M177567 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4499097">@Theresa9259</a>&nbsp;</P><P>&nbsp;</P><P>thenback of the remote slides off. Try placing the remote between the palms of your hands and gently push opposite direction. Some people have used rubber gloves while doing this for more grip. The first time removing the cover &nbsp;is always the stiffest&nbsp;</P> Wed, 11 Feb 2026 21:16:44 GMT https://helpforum.sky.com/t5/Sky-Glass/sky-glss-remote-not-working/m-p/5210549#M177567 Jporch316 2026-02-11T21:16:44Z