https://helpforum.sky.com/t5/Sky-Glass/BBC-channels-not-loading-on-sky-glass/m-p/5209916#M177524 <P><BR />roobarb9</P><P>Welcome to the forum, the thing to do is turn off the tv, then unplug it from the mains for 1 minute, when plugging the tv back in at the same time hold in the power button on the side of the tv for 30 seconds</P> Wed, 11 Feb 2026 06:28:53 GMT peter-marlow+1966 2026-02-11T06:28:53Z https://helpforum.sky.com/t5/Sky-Glass/BBC-channels-not-loading-on-sky-glass/m-p/5209834#M177518 <P>Comes up programme waiting ti load, plays for 30 seconds then returns to menu&nbsp;</P> Tue, 10 Feb 2026 22:42:47 GMT https://helpforum.sky.com/t5/Sky-Glass/BBC-channels-not-loading-on-sky-glass/m-p/5209834#M177518 roobarb9 2026-02-10T22:42:47Z https://helpforum.sky.com/t5/Sky-Glass/BBC-channels-not-loading-on-sky-glass/m-p/5209841#M177519 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2745623">@roobarb9</a>&nbsp;</P><P>&nbsp;</P><P>Working here. Have you tried a reboot in the first instance. Also what version / region of BBC are you on? Are other channels loading as expected?</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Tue, 10 Feb 2026 22:49:47 GMT https://helpforum.sky.com/t5/Sky-Glass/BBC-channels-not-loading-on-sky-glass/m-p/5209841#M177519 mikealanr 2026-02-10T22:49:47Z https://helpforum.sky.com/t5/Sky-Glass/BBC-channels-not-loading-on-sky-glass/m-p/5209916#M177524 <P><BR />roobarb9</P><P>Welcome to the forum, the thing to do is turn off the tv, then unplug it from the mains for 1 minute, when plugging the tv back in at the same time hold in the power button on the side of the tv for 30 seconds</P> Wed, 11 Feb 2026 06:28:53 GMT https://helpforum.sky.com/t5/Sky-Glass/BBC-channels-not-loading-on-sky-glass/m-p/5209916#M177524 peter-marlow+1966 2026-02-11T06:28:53Z