https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-wifi-problem/m-p/5209825#M177522 <P>WiFi connection is poor&nbsp;</P> Tue, 10 Feb 2026 22:33:55 GMT Ben267 2026-02-10T22:33:55Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-wifi-problem/m-p/5209825#M177522 <P>WiFi connection is poor&nbsp;</P> Tue, 10 Feb 2026 22:33:55 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-wifi-problem/m-p/5209825#M177522 Ben267 2026-02-10T22:33:55Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-wifi-problem/m-p/5209912#M177523 <P>Assume you are seeing this message in the Sky Glass Tv settings, under network?</P> <P>Plus getting a poor lagging and freezing of you Sky Glass.</P> <P><BR />Can you do a network speed test on your Sky Glass TV.<BR />Launch Netflix on your Sky Glass Tv (you do not need to be logged into it, if you do not use netflix) and scroll down the left menu to Get help.<BR />Choose Check Network.<BR />Would suggest running the test a few times, say a few minutes between tests.<BR />What is your speed?</P> <P>&nbsp;</P> <P>Might be also letting us know what kind of broadband package, its estimated speed &nbsp;to your house &nbsp;and who your ISP is?</P> <P>Plus some idea of how you are connecting your wifi, is it direct to router/hub or via a mesh pod/system and &nbsp;where your Sky Glass TV is located in relation to that.</P> Wed, 11 Feb 2026 06:11:32 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-wifi-problem/m-p/5209912#M177523 lettice 2026-02-11T06:11:32Z